At cxcricket, your privacy is not an afterthought — it is built into everything we do. This page explains exactly what data we collect, why we collect it, how we store it, and what rights you have over your personal information.
Bit SSL Encryption on all data
Third-party data sales — ever
Data deletion request response
Transparent data practices
Six core principles that guide how cxcricket handles your personal information every single day.
cxcricket only collects the data that is strictly necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
All data transmitted between your device and cxcricket is protected by 256-bit SSL encryption. Your payment details are processed through PCI-DSS compliant payment gateways and never stored on our servers.
cxcricket will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the cxcricket ecosystem.
Access to your personal data within cxcricket is restricted to staff who genuinely need it to do their job. All internal access is logged and audited on a regular basis.
You have the right to access, correct, and delete your personal data at any time. cxcricket responds to all data rights requests within 24 hours and fulfils them within 30 days.
In the unlikely event of a data breach affecting your personal information, cxcricket will notify you by email within 72 hours and provide clear guidance on the steps you should take.
As a cxcricket user, you have clear rights over your personal data. Here is a summary of each one.
Request a full copy of all personal data cxcricket holds about you at any time.
Ask cxcricket to correct any inaccurate or incomplete personal data we hold about you.
Request that cxcricket deletes your personal data, subject to legal retention requirements.
Ask cxcricket to stop processing your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to cxcricket processing your data for direct marketing or profiling purposes at any time.
To exercise any of these rights, email us at [email protected]. We respond within 24 hours.
cxcricket operates the online gaming platform available at cxcricket.app. In this Privacy Policy, "cxcricket", "we", "us", and "our" refer to the operator of the cxcricket platform. We are the data controller responsible for the personal information you provide when using cxcricket.
This Privacy Policy applies to all users of the cxcricket website and mobile application, including registered players and visitors who browse the site without registering. By using cxcricket in any capacity, you acknowledge that you have read and understood this policy.
If you have any questions about how cxcricket handles your personal data, you can contact our privacy team at any time at [email protected]. We are committed to responding to all privacy-related enquiries within 24 hours.
cxcricket collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with the site. Here is a breakdown of what we collect and why.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bet history, session duration | Responsible gaming monitoring and personalisation |
| Communications Data | Support chat logs, emails | Resolving disputes and improving support quality |
cxcricket does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
cxcricket uses your personal data only for the purposes for which it was collected. We do not use your data in ways that would surprise you or that you would not reasonably expect. The main ways we use your data are:
cxcricket will only send you marketing communications — such as promotional offers and bonus notifications — if you have opted in to receive them. You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting [email protected].
You are always in control of your marketing preferences on cxcricket. Opting out of marketing will not affect your ability to use the platform or receive important account notifications.
cxcricket processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Where cxcricket relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
cxcricket does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this Privacy Policy.
All third parties with whom cxcricket shares data are required to implement appropriate technical and organisational security measures to protect your information.
cxcricket uses cookies and similar tracking technologies to make the platform work correctly, to remember your preferences, and to understand how users interact with the site. Here is a summary of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the cxcricket platform. cxcricket does not use third-party advertising cookies or cross-site tracking technologies.
cxcricket does not use cookies to track your activity across other websites. Our cookies are used exclusively to improve your experience on cxcricket.app.
cxcricket retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
When your data is no longer required, cxcricket will securely delete or anonymise it. If you request deletion of your account, cxcricket will delete all data that is not subject to a legal retention requirement within 30 days of the request.
cxcricket takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:
While cxcricket takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cxcricket will notify you by email within 72 hours of becoming aware of the breach.
The cxcricket platform is strictly for adults aged 18 and over. cxcricket does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use cxcricket or provide any personal information to us.
If cxcricket becomes aware that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe that a minor has registered on cxcricket, please contact us immediately at [email protected] so we can take prompt action.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including cxcricket.
To exercise any of your data rights — including access, correction, deletion, restriction, portability, or objection — please contact the cxcricket privacy team at [email protected] with the subject line "Data Rights Request". Please include your registered email address and a description of the right you wish to exercise.
cxcricket will acknowledge your request within 24 hours and fulfil it within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
cxcricket will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive. In such cases, we will notify you of any applicable fee before proceeding.
Email [email protected] with subject "Data Rights Request" and we will get back to you within 24 hours — no complicated forms, no waiting around.
cxcricket may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will notify registered users by email and update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how cxcricket protects your personal data. Your continued use of the cxcricket platform after any update to this policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints about this Privacy Policy or the way cxcricket handles your personal data, please get in touch with our privacy team:
cxcricket is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Your privacy matters to us. The cxcricket team is always available to answer your questions and address any concerns about how we handle your personal data.