Gaming on cxcricket should always be fun — never stressful, never harmful. We have built a full set of responsible gaming tools directly into the platform so every Bangladesh player can stay in control, set their own limits, and get help whenever they need it.
Free responsible gaming tools for all players
Time to set a deposit or session limit
Support team available around the clock
Strict age verification on every account
At cxcricket, we are completely upfront about this: gambling carries risk. It is designed to be entertaining, and for the vast majority of our players in Bangladesh, it stays that way. But we also know that for some people, gaming can become a problem — and when that happens, cxcricket wants to be the first platform to help, not the last.
That is why responsible gaming is not just a page on our website. It is built into the cxcricket platform at every level — from the account dashboard to our support team's training. Every tool on this page is available to every cxcricket player, completely free, at any time.
If you ever feel that your gaming is getting out of hand, please use these tools. There is no shame in it — it is exactly what they are there for. And if you need to talk to someone, our support team at [email protected] is available 24 hours a day, 7 days a week.
cxcricket's responsible gaming tools are available to every player, on every device, at any time — no waiting, no forms, no judgment.
Gambling should never be used to make money. The house always has an edge over time. Play for fun, with money you can afford to lose.
Time flies when you are gaming. Set a session time reminder so you always know how long you have been playing on cxcricket.
Never chase losses. If you have lost your session budget, stop. Chasing losses is one of the most common signs of problem gambling.
Talk to someone you trust. If gaming is affecting your relationships, finances, or mental health, speak to a friend, family member, or our support team.
Six practical tools built into your cxcricket account — use any of them at any time, instantly, for free.
Set a daily, weekly, or monthly deposit cap on your cxcricket account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period.
Choose how long you want each gaming session to last on cxcricket. When your time is up, you will receive a clear notification and the option to end your session. This simple tool helps you stay aware of how long you have been playing.
Set a maximum amount you are comfortable losing in a given period. cxcricket will automatically stop your gaming session once your loss limit is reached, protecting your bankroll and giving you a clear boundary before you start playing.
Need a short break from cxcricket? A cooling-off period temporarily suspends your account for a period you choose — from 24 hours up to 6 weeks. During this time, you cannot log in or deposit. It is a great option if you feel you need a reset.
If you feel that gaming has become a serious problem, cxcricket's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and cannot be reopened early under any circumstances.
cxcricket can send you regular pop-up reminders showing how long you have been playing and how much you have spent or won in the current session. These reality checks help you make informed decisions about whether to continue playing.
Setting responsible gaming limits on cxcricket takes less than two minutes. Here is exactly how to do it from your account dashboard.
All responsible gaming settings are found under My Account → Responsible Gaming in your cxcricket dashboard. Changes to limits that reduce your spending take effect immediately.
Go to cxcricket.app and log in with your registered email and password. If you do not have an account yet, register for free — it only takes a minute.
Click on your profile icon in the top right corner of the screen to open your account dashboard. From here you can see all your account settings and tools.
Select the "Responsible Gaming" section from the dashboard menu. You will see all available tools listed clearly — deposit limits, session limits, loss limits, cooling-off, and self-exclusion.
Select the tool you want to use, enter your preferred limit or time period, and confirm. Limits that reduce your spending or access take effect immediately. No waiting, no approval needed.
You will receive an email confirmation of your new settings. cxcricket will enforce your limits automatically from that point forward. You can review your settings at any time from the same dashboard section.
Answer these questions honestly. If you answer "yes" to two or more, it may be time to use cxcricket's responsible gaming tools or speak to someone you trust.
If you answered yes to two or more of these questions, please consider using cxcricket's self-exclusion or cooling-off tools, or contact our support team at [email protected]. You can also speak to a trusted friend or family member. Asking for help is a sign of strength, not weakness.
Responsible gaming means playing on cxcricket in a way that is enjoyable, affordable, and within your control. It means setting a budget before you start, sticking to it, and treating every session as entertainment — not as a way to make money or escape from problems.
cxcricket is committed to responsible gaming because we genuinely care about the wellbeing of our players in Bangladesh. We want you to enjoy our games — from Shade Dragon Fishing to Mahjong Ways 2 — for years to come. That only happens if gaming stays fun and stays in its proper place in your life.
Problem gambling is a recognised condition that can affect anyone, regardless of age, income, or background. It is not a character flaw or a sign of weakness. It is a health issue, and like any health issue, it responds well to early intervention. The tools on this page are designed to help you intervene early — before things get serious.
cxcricket is strictly an 18+ platform. We verify the age of every player who registers, and we take this responsibility seriously. If you are under 18, you must not use cxcricket under any circumstances.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing cxcricket or other online gaming platforms, we strongly recommend using parental control software on shared devices. There are several free and paid options available that can block access to gaming websites.
If you believe a minor has registered on cxcricket, please contact us immediately at [email protected]. We will investigate and take action within 24 hours, including closing the account and refunding any deposits made.
One of the most effective responsible gaming habits is deciding on your budget before you start playing — not during or after. Here are some practical tips that cxcricket recommends to all Bangladesh players:
If you are struggling with your gaming habits, the most important thing you can do is reach out. cxcricket's support team is available 24/7 and is trained to handle responsible gaming conversations with sensitivity and without judgment.
You can contact us at any time by emailing [email protected] with the subject line "Responsible Gaming Support". We will respond within a few hours and can help you set limits, activate a cooling-off period, or process a self-exclusion request on your behalf if you prefer.
Beyond cxcricket's own support, we encourage players who are experiencing serious difficulties to speak with a trusted friend, family member, or mental health professional. Talking about a gambling problem is often the hardest step — but it is also the most important one.
Email [email protected] with subject "Responsible Gaming Support" — our team responds within hours, 24/7, with no judgment and full confidentiality.